Use Cases
Our solutions and use cases are rapidly expanding as we introduce this technology to new and exisitng customers. Here are just a few examples.
Field Service, Maintenance, and Asset Management
Field service and asset management workers access content and contextual tools they need while their hands are busy enabling them to complete their faster, more safely, and with less errors. When needed, they can pull in remote experts using real-time augmented reality, live video, messaging, and voice. Experts see what they see and can provide visual guidance and instruction within what the technician is seeing through the glasses.
Reduce costs, increase profits, improve customer satisfaction, and scale with the expanding business.
- Inspect, maintain, and audit guidance
- Access, order, install, repair, and share knowledge
- Process claims and get approvals faster
- Real-time access to data and resources for your hands-free workforce
- Access to tasks, checklists, workflows, schematics, requests, approvals, and expert resources in the view of a hands-free worker
- Secure data management, easy to capture, store, retrieve, link and share data with other people and systems
- Dashboards and analytics
Benefits:
- Improve remote resolution rate
- Better utilization of experienced workforce
- Close the skill gap between junior and senior techs
- Manage and observe multiple techs remotely
- Reduce decision-making latency for junior techs
- Accelerate field tech training and knowledge transfer
- Reduce tech travel costs and job escalation
- Boost first time fixes (FTF)
- Maximize your machine uptime
- Capture and share knowledge
- Reduction in on-the-job-training times
- Ensure SLA compliance on every service call
- Increase in service profitability
- Increased close rates in less time
- Improve customer satisfaction
Improve manufacturing efficiency, quality, and safety
Assembly lines are all about speed, productivity, accuracy, compliance and quality control. The exact areas in which smart glasses can deliver. Since every detail counts, automotive and aerospace manufacturers are implementing the use of eyewear devices to bring real-time solutions to the plant floor.
Change your work environment by improving:
- Complex tasks
- Process management
- Services inspections
- Maintenance & repairs
- Quality, compliance, and assurance
- Training and knowledge sharing
Benefits:
- Access guided task instructions
- Complete safety checklists
- Document critical steps and create audit trails
- Initiate calls and live stream with remote experts
- Monitor live data on the plant floor
- Get real-time alerts and task notifications
- Work with connected objects and tools
- View and capture photos and videos
Change your materials handling work environment
While keeping their hands free and receiving directions and visual cues directly in their field of view, warehouse workers can easily locate, collect, and deliver items with ease. Smart glasses are also substituting handheld devices, scanners and paper and, as a result, employees are increasing productivity while decreasing errors and subsequent costs.
Warehouse operations and supply chain get a major upgrade.
- Loading and unloading
- Receiving
- Picking and packing
- Cycle counting
- Kitting related items
- Shipping and returns
Benefits:
- Gain real-time visibility of inventory locations
- Accelerate staffing ramp up and knowledge transfer
- Reduce rework and errors
- Connect staff to data, systems, and equipment
- Get quick access to remote experts
- Resolve exceptions in real-time and create digital audit trails
